Built for Malaysia MYR · +60 · KL timezone Modular SaaS billing Guard desk + resident portal

The operating system for Malaysian condominiums

Condo Hub unifies resident services, guard desk operations, billing, community store, access control, and modular SaaS management in one platform — MYR-ready with sandbox payments today and live gateways tomorrow.

Live demo seeded with CondoHub Showcase — explore every module and role.

45+ platform features
14 subscription modules
9 system roles
MYR Malaysia-ready
Spreadsheets & WhatsApp chaos One source of truth per community
Manual visitor logbooks QR passes with guard workflow
Chasing maintenance fees Online sandbox & live payments
One-size-fits-all software Modular condo SaaS — pay for what you use
One platform, many communities

Provision, configure, and bill each condominium independently from a single super-admin console.

Pay only for what you need

Enable visitors, billing, store, or support as modular add-ons — perfect for tiered SaaS pricing.

Role-scoped from day one

Finance sees invoices. Guards see the desk. Residents see the portal. No unnecessary access.

Complete feature stack

Everything a condo operator needs — purpose-built, not generic.

Built module by module for real workflows: visitors at the gate, finance at month-end, residents on their phones, and platform owners billing communities as modular SaaS.

Platform
Multi-Community Operations

Run multiple condominiums from one platform with per-community settings, branding, tax rules, and usage limits.

Portal
Resident Self-Service Portal

Owners and tenants pre-register visitors, book facilities, pay invoices online, vote in polls, shop the community store, and open support tickets.

Security
Guard Desk & Visitors

Dedicated guard login with touch-friendly kiosk — walk-in registration, QR passes, check-in/out, and delivery tracking.

Security
Visitor Management

QR passes, frequent visitor shortcuts, approval workflow, blacklist checks, and full audit trail at the gate.

Hardware
Access Control Integration

Connect gates and readers with device groups, health monitoring, and drivers for Hikvision and generic APIs.

Finance
Billing & Online Payments

Invoices, discounts, partial payments, credit notes, recurring billing, and Stripe checkout when a community enables online payment.

Commerce
Community Store

Residents order groceries and essentials with lobby pickup or unit delivery — finance reconciles store orders.

Platform
Modular SaaS Subscriptions

Sell plans and à la carte module add-ons per community. Super admin toggles exactly what each client pays for.

Engagement
Omnichannel Notifications

Email, SMS, push, WhatsApp, and in-app alerts with editable templates and a full delivery log.

Amenities
Facilities & Bookings

Residents request amenities online while facility managers approve, reject, and prevent double bookings.

Operations
Support & DLP

Maintenance tickets with assignment workflow plus defect liability period case tracking.

Trust
Enterprise Security

Two-factor authentication, login history, activity audit trail, API tokens, and per-community MFA policies.

Full module directory

45 features across 8 categories.

Every item below is live in the demo. Super admins enable modules per community — clients only pay for what they need.

Community Management
  • Multi-Community Console Manage unlimited condominiums from one platform with isolated settings per tenant.
  • Site Structure Blocks, floors, towers, parking zones, and guardhouses mirror your physical layout.
  • Residents & Units Owner, tenant, and occupant records with ownership transfer workflows.
  • Bulk Import Import residents and units from spreadsheets with validation reports.
  • Per-Community Settings Tax, locale, timezone, branding, billing policy, and feature flags per community.
  • Noticeboard Publish AGM notices, maintenance alerts, and community announcements.
  • Polls & Voting Resident voting on by-law changes, upgrades, and community decisions.
Visitor Management
  • Guard Desk Kiosk Touch-friendly desk for walk-in registration, check-in, and check-out.
  • QR Visitor Passes Residents pre-register guests; guards verify passes at the gate.
  • Delivery Tracking Separate workflow for food delivery and courier visitors.
  • Visitor Blacklist Block unwanted visitors by name, phone, ID, or vehicle plate.
  • Frequent Visitors Shortcuts for regular contractors, cleaners, and family members.
  • Guard Management Assign guards to communities with badge numbers and shift tracking.
Billing & Invoicing
  • Invoices Line items, discounts, partial payments, and PDF export in MYR.
  • Credit Notes & Refunds Issue credits against invoices and process payment refunds.
  • Recurring Billing Automated monthly maintenance invoice schedules per unit.
  • Payment Reconciliation Match bank receipts and online payments to open invoices.
  • Ownership Billing Rules Bill owners or tenants with configurable portal access policies.
  • Online Payment Gateway Stripe for community merchant checkout, with sandbox and live modes.
  • Internal Ledgers Chart of accounts, journal entries, assets, adjustments, and reporting foundation.
Access Control
  • Access Devices Register gates, barriers, turnstiles, and elevator readers.
  • Device Groups Group readers by zone — lobby, parking, tower entrance.
  • Health Monitoring Connectivity status and last-seen timestamps for every device.
  • Hardware Drivers Hikvision, Dahua, and generic API drivers for gate integration.
  • Access Events Audit log of entry attempts linked to visitors and residents.
Security
  • Optional Two-Factor Login Staff can enable authenticator-app codes for extra account protection.
  • Role Permissions Granular RBAC — finance never sees guard desk, guards never see billing.
  • Audit Trail Activity logs and login history for every sensitive action.
  • Community MFA Policy Require two-factor authentication for staff when policy demands it.
  • API Token Security Scoped tokens for integrations with expiry and revocation.
Operations & Facilities
  • Facility Bookings Residents book gym, pool, and function rooms with approval workflow.
  • Support Tickets Maintenance requests with categories, priorities, and assignment.
  • DLP Case Management Defect liability period tracking from report to resolution.
  • Community Store In-community mart with delivery, pickup, and order fulfilment.
  • Notification Logs Track every email, SMS, and push notification delivery.
Reports & Analytics
  • Operational Reports Visitors, billing, facilities, and support metrics per community.
  • CSV Export Export residents, invoices, tickets, and bookings for analysis.
  • Management Dashboard At-a-glance KPIs for managers and super admins.
  • Payment Analytics Collection rates, outstanding balances, and reconciliation status.
Resident Portal
  • Visitor Pre-registration Register guests and share QR passes before they arrive.
  • Pay Maintenance Online View and pay invoices from phone or desktop — no app install.
  • Book Amenities Reserve facilities and track approval status in real time.
  • Community Store Order essentials with lobby pickup or unit delivery.
  • Raise Support Tickets Log maintenance issues and follow replies in one thread.
  • Vote in Polls Participate in community decisions from the portal.

14 subscription modules — toggled per community from the super admin console.

Visitor Management
Visitor management
Billing & Invoicing
Billing & invoicing Online payments Internal accounting
Operations & Facilities
Facility booking Support tickets Community store
Platform
Resident services & vendors API access Custom email (SMTP) SMS / WhatsApp Malaysia e-Invoice (MyInvois)
Community Management
Polls Notices
Reports & Analytics
Reports
Access Control
Access control / IoT
Multi-tenant SaaS

Sell, onboard, and scale communities — not just manage them.

Condo Hub is a true B2B platform: subscription plans, community provisioning, platform invoices, module add-ons, usage limits, and per-tenant branding. Your product, your communities, one codebase.

  • Subscription plans & per-community modules
  • Platform billing with online pay
  • Payment reconciliation & credit notes
  • Recurring invoices & late fee automation
Custom domains & subdomains

White-label each community with its own subdomain or custom domain and localized timezone.

Per-community configuration

Tax, invoice numbering, SMTP, SMS, branding, feature flags, and security policies — all tenant-scoped.

Bulk data import

Import residents from spreadsheets with validation reports. Scale onboarding without manual entry.

Full site structure

Model blocks, floors, towers, parking zones, and guardhouses so operations mirror your physical layout.

Security & compliance ready

Trust at the gate and in the admin console.

From visitor blacklists to MFA-enforced staff logins, every sensitive action leaves a trail.

Optional two-factor login
Activity & login audit
Visitor blacklist
Role permission matrix
REST API tokens
Device health checks
Three portals, one platform

The right experience for every user type.

Residents get simplicity. Staff get depth. Guards get a touch-friendly desk. Super admins get the full SaaS control plane.

Resident · Owner · Tenant
Self-service from any device

Pre-register visitors with QR passes, pay invoices, book facilities, shop the community store, read notices, vote in polls, and message support.

Open Resident Portal
Manager · Finance · Support · Facility
Full operations command center

Role-based access for every team with community switcher, imports, integrations, modular feature gates, and live reports.

Open Management Console
Security · Front desk
Guard desk kiosk

Large buttons for walk-in registration, expected visitor check-in, delivery logging, and check-out — optimized for tablets at the gate.

Open Guard Desk
How it works

From first login to daily operations.

Every module in the sidebar is live in the CondoHub Showcase demo — seeded with visitors, invoices, store products, polls, and support tickets.

Resident Portal
Visitors Facilities Bookings Invoices Support Notices Polls Community Store Pay Online
Operations Console
Guard Desk Walk-in Kiosk Guards Access Devices Billing Credit Notes Recurring Store Orders Import
Platform & System
Subscription Plans Module Add-ons Platform Invoices Community Settings Notification Logs MFA API Tokens Reports Activity Logs
01
Residents act in seconds

From the mobile-friendly portal they register guests, pay maintenance fees, book the gym, shop the community store, read notices, and track support — without calling the front desk.

02
Staff approve & control

Guards run the walk-in kiosk and print passes. Finance reconciles payments. Support resolves tickets. Managers configure each community independently.

03
Leadership owns the platform

Super admins manage SaaS plans, platform invoices, subscription add-ons, per-community modules, integrations, imports, reports, and every feature from one command center.

Ready for your demo

Explore every role in CondoHub Showcase.

Sign in as super admin for the full platform, as staff for operations, as guard for the kiosk, or as a resident for the self-service portal. Ask your presenter for demo access.